CTRL App
App Support
Help with the CTRL app — membership, rewards, CTRL+ and tickets.
App issues and account help
Reach the venue team through the contact page. Include the email on your CTRL account so we can find it.
Account deletion
In the app: Settings → Account → Delete account. No app access? See account deletion.
CTRL+ billing
Managed by Apple — iPhone Settings → your Apple ID → Subscriptions. Refunds go through reportaproblem.apple.com.
Event tickets
Handled by the external ticketing provider named on your receipt.
The venue
Hours, address and directions live on the visit page.
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